Training Program Manager

UNLV   •  

Cambridge, MA

Industry: Education, Government & Non-Profit


5 - 7 years

Posted 32 days ago


Job Code

HR0157 Training Program Manager

Duties & Responsibilities

Primary Function and Duties and Responsibilities: Reporting to the Assistant Director of Employee Development, the Training Program Manager, in addition to managing several key programs is responsible for the following:

Deliver Instruction and Develop Supporting Content:

Delivers two to three classes each semester across ESOL/ABE literacy, math or biology offered in the Adult Diploma Program, or introductory level computer applications. Develops supporting content based on a learner-centered approach in a workplace education environment and based on the individual needs of participants. Substitutes for other instructors as needed. 40%

Adult Diploma Program Management and Architecture:

Manages the planning, design, delivery, implementation, and evaluation of the Adult Diploma Program (ADP). This includes DESE student portfolios, testing requirements and assessments. Develops systems to track student progress throughout program. Advises students on necessary task work, diagnostic requirements and MCAS (Massachusetts Comprehensive Assessment System) exams. Develops professional collaborations with a network of Somerville Public School and SCALE (Somerville Center for Adult Learning Experiences) instructors and administrators to determine best practices, analyze results and address areas for improvement. 20%

Academic Tutoring Program Management and Architecture:

Manages and implements the Academic Tutoring program which recruits, trains, matches, schedules and supports volunteer and work study tutors in support of all ESOL/ABE program content and students. Tutors are Harvard staff, Harvard graduate students, Harvard retirees, and community volunteers. Helps to recruit tutors in response to ever-changing tutor requests. Advises and meets individually with tutors to assist in preparation and curriculum design. Trouble-shoots problems with tutors and tutees regarding goals, schedules, materials, and learning outcomes. 20%

Curriculum Pathways:

Supports the strategy to build a curriculum path from ESOL/ABE programming to both the Harvard Internal Professional Pathways (HIPP) Program and Career and Professional Development (CP&D) programming. 5%


Collaborates with peers on the Employee Development team and with CWD colleagues more broadly to conduct outreach, marketing, and community relations for the entire ESOL/ABE curricula. 5%

Basic Qualifications

  • BA or BS in education-related field.
  • Minimum of 5 years' experience teaching adults with limited or interrupted formal education in an adult or workplace education program.
  • Ability to work one to two evenings per week, with flexible scheduling.
  • Travel between Harvard's Cambridge and Longwood campuses required.

Additional Qualifications

  • Master's degree in Education or similar and/or TESOL certificate.
  • Fluent Spanish preferred; fluency in other languages a plus.
  • Excellent communication, organization and program management skills.
  • Experience designing and teaching MCAS-level math and/or biology.
  • Ability to teach introductory level MS Office curriculum.
  • Enthusiasm, ability to collaborate, and a sense of humor are essential.
  • Proficiency in using Microsoft Office (Word, Excel, and PPT) and email/calendaring.

Additional Information

Department description:

The Employee and Manager Effectiveness practice area is Harvard's central strategic arm that designs, develops, implements, and supports inclusive university-wide best practices for the career and professional growth and development of employees at all levels of the organization. The ESOL and Adult Basic Education (ABE) and training program is open to all benefits eligible Harvard staff and research scholars, as well as to the employees of Harvard service and trades contractors working on our campus. Most participants are hourly service and trades employees, such as custodians, dining service workers, and security guards. The curriculum, which includes ESOL, academic tutoring and specialty programs such as U.S. Citizenship and high school diploma preparation, provides employees with the skills and confidence to excel in their current roles, meet their career goals, and prosper in their personal lives.