Quality Consultant / Quality Management Specialist

LyondellBasell Industries   •  

Houston, TX

Industry: Manufacturing & Automotive


8 - 10 years

Posted 55 days ago

Basic Function

The Quality Consultant/Quality Management Specialist supports the development and management of a company-wide Quality Management System including standards and related auditing activities to ensure compliance with requirements. Leads Quality compliance, performance and other audits. Uses strong background in manufacturing, lab, supply chain and quality to evaluate conformance to company quality standards and ISO and IATF requirements. Provides recommendations to facility and senior management regarding conformance and data-based recommendations for continuous improvement.

Position to be based in Houston, TX.

Roles & Responsibilities

  • Serve as primary contact for the Quality Management System sites in their area of responsibility
  • Responsible for continuous improvement of ISO 9001:2015 and IATF 16949:2016 compliant systems
  • Manages the LyondellBasell process for customer complaints and quality-related feedback
  • Develop, communicate, and manage Quality KPI's and implements improvement plans
  • Assists in the change from a regional to a to global quality management system
  • Actively participate in the Quality Network to share leading practices, maintain alignment across sites/businesses and continuously improve quality processes
  • Conducts internal quality audits and provides written reports
  • Conducts quality investigations, as required, and provides training on QMS processes
  • Engage with business, manufacturing supply chain, procurement and other effected functions to ensure Quality is embedded part of their processes
  • Responsible for Quality awareness in areas of responsibility
  • Act as an independent Quality expert to both registrar and customers audits and assessments
  • Promptly responds to customer surveys and informational needs
  • Drives system and performance enhancements to further identify and reduce quality risks
  • Identifies and implements efficiency and effectiveness improvements to QMS processes

Min. Qualifications

  • Bachelor's degree required
  • 7 years related experience
  • Ability to communicate effectively with all levels of the organization, including executive management
  • Ability to lead through influence, and manage and direct an audit team
  • Excellent interpersonal skills
  • Business focus to ensure value adding activities are captured and implemented
  • English proficiency is required

Critical Competencies/Behaviors:

  • Fundamental knowledge of quality techniques, methods, and standards including:
  • Auditor experience in relevant Quality Standards
  • Practical experience in problem solving and investigation techniques
  • Performing statistical analysis and data analytics
  • Excellent verbal, written skills and presentation skills
  • Strongly result oriented with demonstrated change management skills
  • Ability to effectively work with stakeholder of different levels internal and external to the Company
  • Proficient in the use of Microsoft Office

Preferred Qualifications

  • Degree in Engineering, Business, or Systems is preferred
  • Polymer quality experience


Builds effective teams:


Cultivates innovation:

Customer focus:

Demonstrates courage:

Drives results:

Ensures accountability:

Instills trust and exemplifies integrity:

Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.

LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.