If you have a passion for enterprise performance architecture and the leadership to drive impactful solutions to our very strategic customers, then you have found the right role for you!
This integral part of the Customer Solutions Group (CSG) organization is the technical leader when engaging Key Accounts. Acting as the trusted advisor to New Relic's most strategic customers, you will partner closely with Key Account Executives throughout the sales cycle and perform deep enterprise-wide discovery to diagnose customer pain points and develop an understanding of their current environment. You will use your Enterprise Architecture skills to articulate a roadmap, solution, and to-be architecture. By collaborating with Business Architects, Enterprise Architects and C-Level stakeholders, you will effectively communicate New Relic's value proposition and business outcomes.
Critically, your technical contributions and feedback from the field into Product Marketing, Product Management, Office of the CTO, and other key stakeholders will enable the continuous improvement of New Relic products and continuous innovation of the company. You will champion New Relic's strategic direction and vision, as well as promote and advocate new product direction on behalf of your customers.
Opportunity to work from a remote office may be available depending on applicant location.
What you'll do: