Patient Safety & Risk Manager

NYU Medical Center   •  

Brooklyn, NY

Industry: Hospitals & Medical Centers


Less than 5 years

Posted 38 days ago

We have an exciting opportunity to join our team as a Patient Safety & Risk Manager.

Responsible for assisting the development or maintenance of patient safety and risk management initiatives via investigation of adverse events, and implementation and monitoring of institution wide Patient Safety/Risk Management program, projects, policies and procedures in accordance with the NYS medical malpractice prevention program (PHL) applicable NYS 405 regulations, Federal Laws and JCAHO requirements. Reports to the Assistant Director and Senior Director Patient Safety Risk Management.

Job Responsibilities:

  • Remains objective when conducting safety/risk investigations and facilitating RCAs
  • Assists Patient Relations with the resolution of complaints when warranted
  • Provides direction and counsel on safety/risk issues to professional and departmental staff
  • Takes Risk Management call for the facility 24/7
  • Maintains liaison with NYU Hospitals Office of Legal Affairs, and with outside counsel, on issues related to malpractice litigation, or potential litigation. Serves on NYU Hospitals QA&I committees, including but not limited to, Environment of Care, Pharmacy and Therapeutics Committee, all Clinical Service Lines (as needed), Departmental QA subcommittees, Patient Safety Committee, Legal Defense Committee, Quarterly CCC Claims meeting. Any other further responsibilities as are required to ensure implementation of the Risk Management Program
  • Reviews electronically reported events on a daily basis; investigates events that led to real or potential patient harm. Identifies trends in reported event types and address these trends with the particular unit/department leadership.
  • Coordinates with other clinical and administrative departments regarding risk management issues; Available to provide direction and coordinate counsel to physician, nursing and administrative staff regarding medical-legal issues. Monitors Risk Management cases and issues. Participates in special projects and performs other related duties
  • Identifies issues for referral to Clinical Quality and Effectiveness
  • Maintains files on Risk Management data for internal and external use
  • Coordinates hospital wide Failure Mode Effect Analysis (FMEA) as required annually
  • Assists Regulatory Affairs as warranted with DOH on-site surveys, OPMC and OPD inquiries
  • Coordinates adverse event review process; including root case analysis for defined events
  • Collaborate with other departments to design methods to achieve optimal patient safety initiatives via review and trending of patient safety data
  • Ensures compliance with legal and regulatory requirements, including but not limited to those regarding: Coordinating service of legal documents: Review of all Hospitals incident/occurrence reports, QA referrals, select patient complaints. NYS Department of Health/Office of Health Systems Management Patient Complaint and Article 28 (NYPORTS) process: NYS Office of Mental Health (OMH) reporting requirements: Reporting requirements of the NYS Commission of Quality of Care (CQC) for the Mentally disabled
  • Provides consultations/assistance to medical and administrative staff on legal issues and hospital policy
  • Coordinates aspects of the Hospital Risk Management Program. This includes, but is not limited to, the following areas: development, implementation and monitoring of Risk Management projects, policies and procedures

Minimum Qualifications:

  • Minimum Bachelors Degree in Nursing or Health Care Administration or related experience
  • 5 years of progressive experience in Risk Management or Quality Improvement
  • Excellent writing skills

Preferred Qualifications:

  • Master's degree
  • New York State RN License
  • Experience in Risk Management or Quality Improvement in an Academic Hospital
  • In-depth knowledge of PHLs, NYS 405 regulations, NYPORTS reporting system, JCAHO regulations and knowledge of survey process