Field Operations Manager

Rollins   •  

La Crosse, WI

Industry: Retail & Consumer Goods

  •  

Less than 5 years

Posted 42 days ago

The Opportunity:

The successful Field Operations Manager Candidate will possess the following abilities and will be responsible for:

  • Assuming leadership of an entire service operation upon completion of paid training
  • Leading and motivating the service team to consistently provide World-Class Service
  • Assisting with recruiting top talent
  • Training and developing technicians
  • Leading training meetings
  • Overseeing our Tech Ride-A-Long program
  • Ensuring customer expectations are achieved through inspections, evaluations and providing outstanding customer service every time
  • Providing highly skilled "hands on" management
  • Proven leadership skills, with heavy customer and employee interaction experience
  • Monitoring scheduling, routing and inventory to drive efficiencies and productivity
  • Excellent communication skills and the ability to multi-task in a fast paced environment

We Offer:

  • Competitive compensation package with upward earnings potential
  • A company vehicle after completion of the leadership program and branch assignment
  • Industry leading, comprehensive paid training programs
  • Comprehensive benefits package including medical, dental, vision, maternity & life insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick time
  • Employee discounts, tuition reimbursement, dependent scholarship awards

Why Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
  • The Pest Management Industry is growing – and is a recession resistant line of business
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to take your CAREER to the next level?

Requirements: We require a good driving record and the ability to pass a drug screen. Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations:

  • Safely use a ladder within the manufacturer's weight capacity
  • Lift and carry up to 50 lbs.
  • Safely access crawl spaces, attics, confined spaces, roof tops, etc.
  • Ability to work in all types of weather conditions

Additional context: competitive earnings, career, management, military, operations leadership, general manager, service, construction, lawn, route, field, delivery, uniform, warehouse, retail, restaurant, hotel, hospitality

Qualifications

Skills

Required

Financial Management

Intermediate


Driving

Intermediate


Customer Service

Advanced


Problem Solving Ability

Advanced


Communication

Advanced


Results Oriented

Advanced


Leadership

Advanced


Preferred

Business Development

Some Knowledge


Behaviors

Required

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Job Security: Inspired to perform well by the knowledge that your job is safe

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Goal Completion: Inspired to perform well by the completion of tasks

Financial: Inspired to perform well by monetary reimbursement

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

Required

High School/GED or better.

Preferred

Some college or better.

Experience

Required

3-5 years: Mentoring, coaching, motivating and training

3-5 years: Demonstrated customer relations experience

3-5 years: P&L responsibility experience and an acute understanding of expense control strategies

3-5 years: Operations management experience with a results-driven company

Preferred

1 year: Sales and/or sales management experience

3 years: Experience in a route-oriented service industry or recurring revenue business

Licenses & Certifications

Required

Driver License