Quality Assurance Manager

Position Overview:This position will be responsible for all aspects of Quality Management on the production floor. The ideal candidate will be highly organized, self-motivated, and an effective communicator. It will be expected that this individual will be tenacious at achieving deadlines to meet our customer’s quality expectations and on-time delivery. The individual for this position shall possess thorough knowledge of ISO9001 and AS9100 quality systems and shall have prior experience within one of these systems in their career. Job Responsibilities: Performs physical and material testing as required by control plan and/or IPC, ISO and UL/CSA requirements including first piece and final inspectionsMaintains Quality logs as required, Quality Alerts/FYI’s, and other quality related administration.Facilitates customer corrective action requests including verifying closure and assists lab technicians in performing these tasksConduct raw material and/or product assessments relative to new product development activities as needed and coach lab techs in process as required.Issue Vendor DMR’s and approves corrective action responses including assisting lab techs in process.Schedule internal and perform external calibrations as required and assists lab techs in process.Coordinates the Integration and maintenance of the ISO 9001 standard elements Plans and conducts Internal Audits with Internal Audit Team per ISO 9001 requirements.Ensures lab and lab technicians are in compliance with core beliefs and coaches associates to those standardsClearly communicates Quality expectations and results throughout the organization via TEAM meetings and employee communicationEnsures compliance with applicable agency (UL, CSA, NEMA, etc.) standards and requirementsUtilizes methodologies such as FMEA, 5 Why’s, 8D, SPC, and process mappingDrive improvements and monitoring of Vendor performanceOwnership and development of all Quality Standards associated with incoming raw materials, in process materials and final productsResponsible for communication externally and providing the linkage between the customer and on Quality related topics. Lead external and internal customer Quality communications both written and verbalEnsures timely closure and effectiveness of Internal, Customer and Supplier corrective actions.Responsible for corporate RMA process and approvalOversees the calibration and certification of all in-house measurement devicesMentors Quality lab technicians and assumes lead in quality lab.Essential skills and experience:High school or Technical diploma – 4-year degree in a technical science preferred3 years minimum experience leading a quality department in a manufacturing environment including labs, equipment, and associates.Involvement in quality processes with regulatory and statutory products and servicesKnowledge of ISO Procedures and Vocabulary including experience conducting ISO 9001 Internal AuditsCapable of using basic metrology equipmentCapable of using Electrical Test equipment: Hi-Pot tester, IR testing, continuityOther Qualities:Self-starter with initiative to make decisionsExperience in Wire Harness/Cable Assembly manufacturing a plusQuality Training or certifications a plusAbility to work well with othersGood time management skillsGood written and verbal communications skillsIPC certification