Change Management Specialist, Finance - Hybrid

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Lifepoint Health Support Center
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Brentwood, Tennessee
recency icon Posted 09-11-2023

Job Description

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We are always looking for people inspired to help us in our mission. If you are someone who wants to change the lives of patients, drive success for our partners and be part of a team driven to improve care, we may have your next opportunity. POSITION SUMMARY: Reporting to the VP of Organizational Change Management, the Change Management Specialist, Finance position will collaborate with Finance stakeholders to ensure their involvement and support in the change management and communication efforts through regular meetings, workshops, and one-on-one sessions to gather and address concerns and provide updates. This position will conduct change impact assessments in collaboration with the Change Management Team to identify and evaluate the impact of the shared service operating model and ERP implementation on Finance processes, roles, and responsibilities. They will work closely with Finance Team members to understand their needs and concerns and develop appropriate change management interventions. Essential Functions: Collaborate with the VP of Organizational Change Management and Finance Team members to develop and implement change management plans specific to Finance, ensuring alignment between Finance processes and change management strategies. In conjunction with the Change Management Team, conduct change impact assessments in Finance to evaluate the impact of the operating model and technology changes, in addition to identifying any risks or barriers, so mitigation strategies can be developed. Identify and address any resistance to change in Finance. Engage Finance stakeholders proactively to understand their concerns and perspectives, provide guidance and support, and develop strategies to overcome resistance and foster a positive attitude toward the operational and technology changes. Collaborate with the Communication Lead to develop and execute a comprehensive communication strategy for Finance, in addition to creating and delivering communication materials (e.g., newsletters, presentations etc.) to inform and engage Finance Team members throughout the implementation. Support the development and delivery of training programs specific to Finance. Work closely with the Training Lead and subject matter specialists in Finance to identify training needs, design training materials, and facilitate training sessions so Finance Team members are effectively prepared for the technology and process changes. Monitor and evaluate the effectiveness of change management and communication initiatives in Finance, making recommendations for improvements as needed. Performs other duties as assigned. Regular and reliable attendance. ADDITIONAL INFORMATION: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. SUPERVISORY RESPONSIBILITIES: Not responsible for supervising employees. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Technical Computer Skills -- Demonstrate use of intermediate computer operations (basic programming, relational databases, and operating systems) and intermediate software packages. Complex Communication -- Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others. Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents, and practices. Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department. Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Project Management Planning / Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. EDUCATION: Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline. Certifications in Change Management, Project Management, Six Sigma, or Communications are a plus. EXPERIENCE: Minimum 1-2 years of experience in Finance/Accounting, ERP system implementation, and/or large-scale transformational project. Experience in a healthcare preferred. CERTIFICATIONS/LICENSURE: Certifications in Change Management, Project Management, Six Sigma, or Communications are a plus. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Minimum overnight travel (up to 25%) by land and/or air Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran