Busser

Position: Busser Department: Food and Beverage Job Summary: Sets and clears tables, fills water glasses, and restocks plates; serves as a runner, when needed, and serves food to guests. Duties and Responsibilities (specific areas of responsibility include but are not limited to): Checks tables at start of shift to ensure that servers are prepared to meet guest needs; cleans and/or sets tables and fills condiments where needed. Checks stock of clean dishes and eating utensils to ensure servers are prepared to meet guest needs; arranges for clean dishes and eating utensils, if there is insufficient stock, or assists with dishwashing. Replenishes beverages and assists food servers in carrying orders from kitchen to table, as needed. Maintains clear communication with servers and works in tandem to ensure smooth, efficient guest service. Maintains cleanliness of work areas throughout the shift practicing clean-as-you-go procedures: Clears soiled dishes, eating utensils, and glassware as diners eat and upon departure; cleans floors, if necessary; and sanitizes tabletops and seats upon departure and re-sets tables according to established standards. Follows established safety and security policies and procedures including reporting accidents, injuries, and unsafe working conditions immediately to a supervisor. Ensures uniform and personal appearance is clean and professional. Displays initiative and ability to work with a minimum amount of supervision. Offers warm and sincere welcome/farewell to all guests using a guest's name, when possible, and making good eye contact. Fosters a team environment by working collaboratively with co-workers. Provides courteous service and is cordial to all guests and team members. Resolves complaints in a pleasant and professional manner. Serves as an apprentice to food servers. Performs other job-related duties as assigned. Knowledge, Skills, and Abilities: Good organizational, planning, and time management skills. Good communication skills. Skill in working courteously with the public as well as developing and maintaining excellent working relationships. Ability to multitask and work well under pressure. Ability to communicate and follow directions effectively. Ability to make sound decisions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Ability to work in a fast paced and sometimes stressful environment. Ability to carry and balance trays of food and beverages; ability to lift or move up to forty (40) pounds, with or without a reasonable accommodation. Ability to stand and walk during an entire shift. Ability to adapt well to an environment that involves large numbers of guests as well as loud and continuous high noise levels. Ability to work in a smoking environment. Minimum Qualifications: Must be able to lift or move up to forty (40) pounds, with or without a reasonable accommodation. Must either possess or obtain valid Food Handler's and Alcohol Awareness cards within three (3) months of employment. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed. Must have employment eligibility in the U.S. Must be able to obtain, maintain, and retain a valid gaming license. Preferred Qualifications: Prior busser experience. ServSafe certification. Bilingual (English/Spanish).