Administrative Professional

Description We're searching for a diligent office assistant to provide administrative support. You'll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Responsibilities • Produce progress reports and present to the team on a regular basis • Schedule appointments, including travel arrangements or other company engagements • Increase productivity by creating record-keeping procedures for customer data filing systems • Help build online marketing, brochures, email campaigns, etc. that highlight our services • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates Qualifications • History of being deadline-driven and extremely organized • Proficient in basic computer software and can quickly learn to use new programs • Enjoys talking with customers and can communicate through verbal and written channels • Customer service experience in our industry is preferred • High school diploma or GED required