Administrative Assistant

Insight Global is looking for an Administrative Assistant to join their small insurance team in Allentown, PA. Responsibilities Include: - Monitor / Manage in-coming calls and emails relating to commercial customer service requests and determine action needed by documenting it in client management system EZLynx. - Setting any needed follow-ups and assignments. - Answering in-coming calls and documenting change requests, claims follow ups or other service work. - Managing up-coming renewals with the renewal Tracker / Air Table Spreadsheet - Assisting in underwriting, renewal offer summation, binding, updating the client management system and completing the back-end documentation of the sale or renewal