Activations Engineer

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Richardson, TX
recency icon Posted 09-09-2023

Job Description

When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.What you'll be doing...At Verizon, we don't wait for the future, we build it! Join the industry leader in Network and Telecommunications Services as we embark on transforming our nation's critical communications infrastructure and the FAA's National Airspace System (NAS) network.As a member of our FAA Enterprise Network Services (FENS) team, you will bring your passion, education and experience to this critical mission and interact directly with decision-makers and government staff who are tasked with ensuring the nation's air transportation system's underlying communications infrastructure is secure and always available. We are hiring skilled and energetic candidates to work alongside the best and brightest employees on a long-term career opportunity to design, build and operate the next generation NAS network supporting the busiest, most complex aerospace system in the world.The Activations Team for the Public Sector is seeking motivated and driven engineers to support implementation of Verizon's Intelligent Edge Network. You will provide logical provisioning and activation support for Verizon's Global Transport networks, as well as technical assistance to Field Operations on the implementation and configuration of global transport platforms and customer edge equipment.Responsible for the logical configuration of provider edge network equipmentResponsible for the logical configuration of customer network equipment (both Customer Premise and Network)Skill sets typically include Cisco, Juniper, and Adtran platformsEnsure configurations meet customer expectations as well as industry and product standardsResponsible for configuration adjustments as needed for management acceptance testing in support of customer activations Work with external and internal organizations to coordinate and troubleshootProvide network technical assistance to external teams by communicating technical details during turnup and activationResponsible for accurate back office system data record managementServe as training and mentoring resource for junior level Engineers and responsible for complex technical issue escalations from the sameWhat we're looking for...You are an analytical, forward-thinking, and collaborative-minded network engineer. Your dedication and flexibility help to solve complex problems, and you're eager to help us evolve to meet the demands of running the network of tomorrow.Candidates should be comfortable in customer facing situations as well as internal mentoring roles. They should have strong interpersonal and organizational skill sets; be comfortable in a dynamic, fast paced environment; feel comfortable leading and troubleshooting during an activation call, and understand that flexibility and accountability feed directly into customer satisfaction. You'll need to have: Bachelor's degree or four or more years of work experienceAbility to obtain a Government security clearance of Public TrustExperience in communicating (written and spoken) technical solutions to customers and Verizon peers in a simple, understandable mannerStrong understanding of IP addressing/Subnetting/CIDRTransport : Ethernet, TDM, Eline/ElanCPE : Cisco, Juniper, Adtran, BEAS, Overture, ANDAProtocols : TCP/IP, Private IP, Ethernet, GRE / IPSEC, MLPPPRouting Protocols : BGP, EIGRP, OSPF, RIP and Static Routing Configuration of QoS, CoS, DNS, VRRP, HSRP, Load Sharing, GLBP, Zone Based Firewall, Policy Based Routing, Access Control Lists, VLAN, WLAN, NAT, PPPoE Strong understanding in Standard and Extended Access Lists and IP prefix listsWillingness to work after hours, weekends and holidays as necessaryExperience in two or more technical areas listed:Data and IP Services (MPLS, SIP, internet, VPN, SDN, NFV, SDWAN)Transport : Broadband, VSAT, Wireless LTE CPE : Fortinet, Cradlepoint, Viptela, VersaDetailed knowledge and direct extensive experience with TCP/IP, BGP, OSPF, QOS, and MPLSCisco DMVPNAccess Technologies (TDM, Ethernet)Wide area networking, routing protocols, and VPN designEven better if you have one or more of the following:A degree in Telecommunications, Computer Science or ElectronicsCCNA or JNCIA certificationExperience with IPv6Transport / Access : Strong ability to troubleshoot layers 1, 2, and 3Network Operations (Managed Services for WLAN, LAN, WAN, IP PBX, Automation/Orchestration)Wireless technologies (IoT)Strong customer service and interpersonal skillsExcellent written and verbal communication skillsAbility to work in fast-paced, dynamic environment while multitaskingDemonstrated interpersonal communication, organization and project management skillsHighly organized with an ability to manage competing prioritiesIf Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.