911 Operator / EMS

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UT Health Emergency Medical Services
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Tyler, TX
recency icon Posted 04-03-2025

Job Description


OverviewJoin our team as a full-time EMS 911 Operator in Tyler, TX. Fulfilling your purpose begins here: People First, Always. Here’s how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and moreYour team is bigger than your department: UT Health Tyler, the flagship hospital of the system, has 502 licensed beds specializing in advanced acute care medicine. Our hospital includes a 24-hour ER with Level 1 trauma center, a comprehensive stroke center, more than 500 physicians and a full complement of subspecialty groups.We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect. ResponsibilitiesReceives requests for ambulance service within established time requirements.Working knowledge of all communications/computer equipment.Ability to communicate effectively with citizens, medical professionals, public officials and political leaders.Processes calls for service per medical protocols within established Q.I. standards.Other duties as assigned. QualificationsJob Requirements: High school diploma or equivalentType 30 words per minute with 90% accuracyPreferred:Knowledge of MPDS EMD protocolsSkills to apply EMD protocols over the telephone