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    Yvette Rosendeo

    Gaithersburg, Maryland

    Customer Service Manager

    PRC Contact Center Metrics 2016

    Specialties

    check markAdministrative & Officecheck markGeneral Manager/Location Managercheck markOperations Managementcheck markProcess Managementcheck markQuality Managementcheck markGovernment & Military
    Where I've Worked
    P

    Oct 2016 – Jan 2017

    Customer Service Manager

    PRC Contact Center Metrics 2016
    S

    Aug 2015 – Nov 2016

    Senior Manager

    SUPERIOR VISION
    C

    Sep 2013 – Aug 2015

    Senior Manager

    COUNCIL FOR PROFESSIONAL RECOGNITION
    P

    Mar 2005 – Jan 2013

    Associate Manager

    PRUDENTIAL GROUP INSURANCE
    H

    Apr 2001 – Jul 2004

    Supervisor

    HARLEYSVILLE INSURANCE COMPANY
    CIGNA / INTRACORP logo

    Aug 1999 – Mar 2001

    Supervisor

    CIGNA / INTRACORP
    Where I've Studied

    BA, Business Management

    WALDEN UNIVERSITY

    Associates, Business Administration

    BEAVER COLLEGE

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    PRC Contact Center Metrics 2016

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