Yannick Um Gwet

Atlanta, Georgia

Director of Front Office Operations, Atlanta Marriott Buckhead Hotel & Conference Center

Experience at:
Aloft Atlanta Downtown, Nom de l'entrepriseJHM Hotels, JHM Hotels & Resorts

I’m interested in mentoring people from:

  • Marriott International
  • N
    Nom de l'entrepriseInterstate Hotels & Resorts
  • N
    Nom de l'entrepriseCrestline Hotels & Resorts
  • F
    Florida Atlantic University
  • Other (non-profits, Meetups, industry associations)
Yannick Um Gwet

Ask Me About

Customer service Expert
Develop/coaching team
Financial acumen
Maximize revenues
Multilingual( 5 languages spoken)
Operations Management
P&L forecasting and analysis
Public Relations
Sales forecasting/increasing sale
Successful budget planning
Where I've Worked

Dec 2018 – Present

Director of Front Office Operations

Marriott International
A

Dec 2018 – Present

Director of Front Office Operations

Atlanta Marriott Buckhead Hotel & Conference Center
A

Jun 2018 – Dec 2018

Task Force Director of Front Office Operations

Aloft Atlanta Downtown
N

Jan 2016 – Dec 2018

Assistant General Manager

Nom de l'entrepriseJHM Hotels
J

Oct 2016 – Jun 2018

Assistant General Manager / Hotel Manager

JHM Hotels & Resorts

Jun 2016 – Oct 2016

Director of Front Office Operations

Interstate Hotels & Resorts
N

Jan 2016 – Oct 2016

Director of Front Office Operations

Nom de l'entrepriseInterstate Hotels & Resorts

Nov 2015 – Jun 2016

Assistant General Manager

Crestline Hotels & Resorts
N

Jan 2015 – Jan 2016

Assistant General Manager / Directeur General Adjoint

Nom de l'entrepriseCrestline Hotels & Resorts
G

Jan 2015 – Dec 2015

Glion Institute of Higher Education
N

Jan 2015 – Dec 2015

Front Office Manager

Nom de l'entrepriseChase Suite Hotels

Aug 2015 – Nov 2015

Manager On Duty

Hyatt Place

Aug 2015 – Nov 2015

Manager On Duty - InterContinental New Orleans

Hyatt Place
L

Jan 2015 – Nov 2015

Manager On Duty

LieuNew Orleans
C

Feb 2015 – Aug 2015

Front Office Manager

Chase Suite Hotels
R

Mar 2013 – Dec 2014

Assistant Director

Rooms - InterContinental Hotels Group
H

Jan 2011 – Nov 2012

Attach? de Direction - Duty Manager

H?tel du Golf Barri?re (Deauville)
H

Jan 2011 – Nov 2012

Attach? de Direction - Duty Manager

H?tel du Golf Barri?re (Deauville)
H

Jan 2011 – Nov 2012

Attach? de Direction - Duty Manager

H?tel du Golf Barri?re (Deauville)
H

Jan 2011 – Nov 2012

Attach? de Direction - Duty Manager

H?tel du Golf Barri?re (Deauville)
H

Jan 2011 – Nov 2012

Attach? de Direction - Duty Manager

H?tel du Golf Barri?re (Deauville)
D

Apr 2010 – Nov 2010

Sales Coordinator Events&Conferences

Djibouti Palace Kempinski
M

Feb 2009 – Feb 2010

Banquets waiter

Marriott Grand Hotel Point Clear Resort&Spa
M

Feb 2009 – Feb 2010

Banquets waiter

Marriott Grand Hotel Point Clear Resort&Spa
F

Nov 2008 – Feb 2009

Internship

F&B Department and Sales&Marketing - Kempinski San Lawrenz
L

Jan 2007 – May 2007

Assistant Director of Sales & Marketing

Le M?ridien Douala
L

Jan 2007 – May 2007

Assistant Director of Sales & Marketing

Le M?ridien Douala
L

Jan 2007 – May 2007

Assistant Director of Sales & Marketing

Le M?ridien Douala
L

Jan 2007 – May 2007

Assistant Director of Sales & Marketing

Le M?ridien Douala
L

Jan 2007 – May 2007

Assistant Director of Sales & Marketing

Le M�ridien Douala
P

Jan 2006 – Dec 2006

Assistant of Events Manager

Partikingz-Tillate
H

Jan 2004 – Dec 2005

Waiter, Demi-Chef de Rang

Hilton Strasbourg
Where I've Studied

2020

Certificate, Hospitality Management/Customer Service

Florida Atlantic University

Masters, Hospitality & Tourism

Glion Institute of Higher Education

People I've Reported To

People I've Worked With

People Who've Reported to Me

Seasoned hotelier/Operations Manager/Awarded customer service leader

My background consists of a successful Hotel Manager with a demonstrated history of growing RevPAR, revenue, margins, guests and team member satisfaction. Skilled in leading others to exceed common goals. Multilingual and well traveled.

Specialties

Administrative & Office

General Manager/Location Manager

Operations Management

Plant & Facilities Management

Procurement

Process Management

Quality Management

Supply Chain & Logistics

Ask Me for a Referral

Atlanta Marriott Buckhead Hotel & Conference Center

In the Media

Social Media