Vicki Cerven-Astell

Troy, Michigan

Independent Consultant,

Experience at:
Retail Velocity, Sears Holdings Co/Kmart Corporation

I’m interested in mentoring people from:

  • S
    Sears Holdings Co/Kmart Corporation
  • I
    Iowa State University
Vicki Cerven-Astell

Ask Me About

Customer Success
Data Analytics
Data Integration
Retailer Data
Where I've Worked

2019 – Present

Independent Consultant

R

2014 – 2019

Director, Customer Relationships and Data Analytics / National Account Manager

Retail Velocity
R

2010 – 2014

Manager, Customer Relationships and Data Analytics

Retail Velocity
R

2005 – 2010

Manager, Project Relationships & Training

Retail Velocity
S

2002 – 2005

Business Item Mgr

Sears Holdings Co/Kmart Corporation
Where I've Studied

BS, Textile & Apparel - Merchandising Emphasis

Iowa State University

2019

Lean Six Sigma Black Belt

Lawrence Technological University

2019

Lean Six Sigma Green Belt

Lawrence Technological University

2019

Certificate, PMI/PMP Certification Course

Lawrence Technological University

MS, Management, Information Technology & Communication

Walsh College

People I've Reported To

People I've Worked With

People Who've Reported to Me

DIRECTOR CUSTOMER SUCCESS / EXECUTIVE RELATIONSHIP MANAGER / ENGAGEMENT MANAGER

Customer Success Strategist with passion for delivering best-in-class customer outcomes and transforming customer support operations serving Fortune 2000 companies. Outstanding communicator with ability to share vision and champion new concepts.

Specialties

check markAccount Management

check markBusiness Development

check markSales Management & Operations

Ask Me for a Referral

In the Media

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