Vicki Cerven-Astell

Troy, Michigan

Independent Consultant,

Experience at:
Retail Velocity, Sears Holdings Co/Kmart Corporation

I’m interested in mentoring people from:

  • S
    Sears Holdings Co/Kmart Corporation
  • I
    Iowa State University
Vicki Cerven-Astell

Ask Me About

Customer Success
Data Analytics
Data Integration
Retailer Data
Where I've Worked

2019 – Present

Independent Consultant

R

2014 – 2019

Director, Customer Relationships and Data Analytics / National Account Manager

Retail Velocity
R

2010 – 2014

Manager, Customer Relationships and Data Analytics

Retail Velocity
R

2005 – 2010

Manager, Project Relationships & Training

Retail Velocity
S

2002 – 2005

Business Item Mgr

Sears Holdings Co/Kmart Corporation
Where I've Studied

BS, Textile & Apparel - Merchandising Emphasis

Iowa State University

2019

Lean Six Sigma Black Belt

Lawrence Technological University

2019

Lean Six Sigma Green Belt

Lawrence Technological University

2019

Certificate, PMI/PMP Certification Course

Lawrence Technological University

MS, Management, Information Technology & Communication

Walsh College

People I've Reported To

People I've Worked With

People Who've Reported to Me

DIRECTOR CUSTOMER SUCCESS / EXECUTIVE RELATIONSHIP MANAGER / ENGAGEMENT MANAGER

Customer Success Strategist with passion for delivering best-in-class customer outcomes and transforming customer support operations serving Fortune 2000 companies. Outstanding communicator with ability to share vision and champion new concepts.

Specialties

Account Management

Business Development

Sales Management & Operations

Ask Me for a Referral

In the Media

Social Media