Vanessa Thomas

Ottawa, Ontario

Investor & Advisor, Onyen

Experience at:
Telepin Software, a Constellation Software company, Avaya, Nortel Networks

I’m interested in mentoring people from:

    Vanessa Thomas

    Ask Me About

    Building Capability
    Customer Experience and Success
    Digital Transformation
    Leading, Inspiring Change
    Process Improvement
    Strategic Planning
    Transition to SaaS
    Where I've Worked
    O

    2020 – Present

    Investor & Advisor

    Onyen
    W

    2019 – Present

    Regional Advisory Council Member

    Women Get On Board
    H

    2019 – Present

    Board Member & Audit Committee Chair

    Hope Air
    T

    Sep 2020 – Dec 2020

    Interim Chief Operations Officer

    Telepin Software, a Constellation Software company
    Avaya logo

    2018 – 2019

    Senior Director & Chief of Staff, Americas Sales & Global Accounts

    Avaya
    Avaya logo

    2018 – 2019

    Chief of Staff & Senior Director, Americas Sales & Global Accounts

    Avaya
    Avaya logo

    2015 – 2018

    Director of Customer Business Transformations, Global Account Sales

    Avaya
    Avaya logo

    2015 – 2018

    Director, Customer Business Transformations & Global Account Sales

    Avaya
    Avaya logo

    2011 – 2015

    Director of Business Operations, Unified Communications Business Product Management

    Avaya
    Avaya logo

    2011 – 2015

    Director, Product Management & Business Operations, Unified Communications

    Avaya
    N

    Jan 2009 – Jan 2011

    Global Divestitures

    Nortel Networks
    N

    2009 – 2011

    Director, Global Divestitures & Integration, Support Services

    Nortel Networks
    N

    Jan 2006 – Jan 2009

    Business Process Improvement Leader

    Nortel Networks
    N

    2006 – 2009

    Global Business Process Improvement Leader

    Nortel Networks
    N

    Dec 2005 – Nov 2006

    Business Transformation Program Leader

    Nortel Networks
    N

    2005 – 2006

    Services Business Transformation Manager

    Nortel Networks
    N

    Jan 2005 – Nov 2005

    Business Operations Leader, Global Enterprise Operations and Ser

    Nortel Networks
    N

    2005 – 2005

    Business Operations Manager

    Nortel Networks
    N

    Dec 2002 – Dec 2004

    Strategic Marketing and Business Development, Global Services

    Nortel Networks
    N

    2002 – 2004

    Strategic Marketing & Business Development Prime

    Nortel Networks
    N

    Nov 2000 – Nov 2002

    Strategic Marketing and Communications, Global Services

    Nortel Networks
    I

    Apr 2000 – Jul 2000

    Strategic Initiative Program Leader, Indonesia Operations

    Inco Limited (acquired by Vale)
    C

    Oct 1997 – Aug 1999

    Research Associate, Center for Management Effectiveness

    Conference Board of Canada
    C

    Apr 1996 – Sep 1997

    Associate, Management Consultant

    Center for Public Management
    Where I've Studied

    2020

    Certificate, NFP Governance Essentials

    Institute of Corporate Directors

    2019

    Certificate, Executive Women in Leadership

    Cornell University

    2019

    Certificate, Role of Board of Directors in Business Strategy Oversight

    Institute of Corporate Directors

    2019

    Certificate, Artificial Intelligence and Business Strategy

    Massachusetts Institute of Technology

    2007

    Certificate, Lean Six Sigma, Master Black Belt

    Nortel Networks/AON Consulting

    2003

    Certificate, International Management, Innovation and Strategy

    Nortel Networks - Global High Potential Leadership Program

    2000

    MBA, International Business Administration

    UNIVERSITY OF OTTAWA

    1996

    Bachelors, Business Commerce, Honors Program

    CARLETON UNIVERSITY

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Technology-forward global operations & customer success leader

    Considerable experience leading global, complex enterprises. Technology advocate who values intentional boundary spanning. At my core, I am hardwired to continuously improve the customer experience, build competence, and collaborate.

    Specialties

    check markBusiness Intelligence & Analytics

    check markTechnology Management

    Ask Me for a Referral

    Onyen

    In the Media

    Social Media