Timothy McLain

Avon, Indiana

Director, Customer Service TRICARE EAST, Wisconsin Physicians Service, Inc

Experience at:
NATIONAL GOVERNMENT SERVICES - an Anthem, Inc. Company, MERITAIN HEALTH, INC. - Indianapolis, IN, REVOLUTION HEALTH GROUP, LLC - Washington, DC

I’m interested in mentoring people from:

    Where I've Worked
    W

    Aug 2018 – Present

    Director, Customer Service TRICARE EAST

    Wisconsin Physicians Service, Inc
    N

    Sep 2008 – Aug 2018

    Project Director - CMS IT Enterprise Service Desk / VIES Deputy Project Director

    NATIONAL GOVERNMENT SERVICES - an Anthem, Inc. Company
    M

    Oct 2007 – Sep 2008

    Director of Operations

    MERITAIN HEALTH, INC. - Indianapolis, IN
    R

    Jul 2006 – Oct 2007

    Director, Customer Service

    REVOLUTION HEALTH GROUP, LLC - Washington, DC
    W

    Oct 2003 – Jul 2006

    Director, New Business Integration

    WellPoint, Inc. - Indianapolis, IN
    N

    May 2002 – Jul 2006

    Director, New Business Integration

    NATIONAL GOVERNMENT SERVICES - an Anthem, Inc. Company
    W

    Sep 2004 – May 2005

    Interim Director, Part A Customer Service Operations

    WellPoint, Inc. - Indianapolis, IN
    W

    May 2002 – Oct 2003

    Director, 1-800-MEDICARE

    WellPoint, Inc. - Indianapolis, IN
    T

    May 2001 – Apr 2002

    Manager, CRM Systems

    TARGETRX, INC. - Horsham, PA
    P

    Aug 2000 – Dec 2000

    Director of Customer Service / E-commerce Support

    PETS.COM- San Franscisco, CA and Greenwood, IN
    P

    Dec 1999 – Mar 2000

    Technical Project Manager

    PLANETCLICK.COM - Denver, CO
    N

    Jul 1996 – Dec 1999

    Director, Customer Service Planning

    NETWORK SOLUTIONS, INC - a Web.com Company
    N

    Apr 1996 – Jul 1996

    Customer Service Manager

    NETWORK SOLUTIONS - A VeriSign Company - Herndon, VA
    P

    Apr 1996 – Jul 1996

    Design Operations Analyst

    Prodigy Services Company
    C

    Jul 1994 – Apr 1996

    Global Customer Service Leader

    CAPGEMINI GLOBAL CONSULTANTS - Morristown, NJ
    Where I've Studied

    MBA

    Monmouth University

    BS, Marketing

    Monmouth University

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Specialties

    Administrative & Office

    General Manager/Location Manager

    Operations Management

    Process Management

    Quality Management

    Government & Military

    Ask Me for a Referral

    Wisconsin Physicians Service, Inc

    In the Media

    Social Media