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    Symbria Gerschbacher

    Saint Petersburg, Florida

    Director of IT Operations

    Alorica

    Specialties

    Business Intelligence & Analytics

    IT Consulting

    Quality Assurance

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    Jun 2017 – Sep 2019

    Director of IT Operations

    Alorica
    C

    Feb 2014 – Jun 2017

    Senior IT Manager

    Concentrix

    Apr 1999 – Feb 2014

    IT Technical Program Manager

    IBM
    W

    Apr 1998 – Apr 1999

    IT Consultant & Instructor

    Whittman-Hart / marchFIRST
    Where I've Studied

    1996

    Masters, Information & Communication Sciences

    Ball State University

    1988

    Bachelors, Accounting and Finance

    Central Michigan University

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