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    Steven Jones

    Maineville, Ohio

    Senior Director, Delivery Excellence, North, Central and Latin America

    Concentrix

    Specialties

    check markOperations Management

    check markProcess Management

    check markQuality Management

    Where I've Worked
    C

    Oct 2018 – Present

    Senior Director, Delivery Excellence, North, Central and Latin America

    Concentrix
    U

    Jul 2018 – Present

    Adjunct Professor, Operations Management Quality

    University of Cincinnati Carl H. Lindner College of Business
    C

    Apr 2016 – Oct 2018

    Senior Director, Performance Improvement

    Convergys
    A

    Jul 2011 – Apr 2016

    Senior Improvement Manager APAC and LATAM

    AtoS, WAH
    Siemens IT Solutions & Services logo

    Dec 2010 – Jul 2011

    Global Director of Continuous Improvement

    Siemens IT Solutions & Services
    Siemens IT Solutions & Services logo

    Jun 2005 – Nov 2010

    Lean Six Sigma Master Black Belt

    Siemens IT Solutions & Services
    Xerox Corporation logo

    Dec 2004 – Jun 2005

    Global Program Executive

    Xerox Corporation
    Xerox logo

    Dec 2000 – Jun 2005

    Global Program Executive

    Xerox
    Xerox Corporation logo

    Jan 2003 – Dec 2004

    Operations Management

    Xerox Corporation
    Xerox Corporation logo

    Dec 2000 – Jan 2003

    National Operations Manager

    Xerox Corporation
    Where I've Studied

    Business Studies

    Sophia University

    MBA, Management

    Xavier University

    BA, Communication

    University Of Cincinnati

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    People I've Reported To

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    Concentrix

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