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    Stephen Burrow

    Kissimmee, Florida

    Vendor Management Lead

    USAA

    Specialties

    Operations Management

    Procurement

    Process Management

    Quality Management

    Supply Chain & Logistics

    Where I've Worked

    Sep 2017 – Present

    Vendor Management Lead

    USAA

    Feb 2014 – Sep 2017

    Director - Contact Centers

    USAA

    Jan 2012 – Jan 2014

    Workforce Consultant

    Randstad Staffing

    Apr 2010 – Oct 2011

    Department Head - Systems Strategy

    TD Ameritrade, Inc

    Jan 2006 – Apr 2010

    Department Head - Workforce Management

    TD Ameritrade, Inc

    Sep 2003 – Jan 2006

    Team Manager

    TD Ameritrade, Inc
    Where I've Studied

    In Progress

    MBA, Business Data & Analytics

    University of Massachusetts - Amherst

    1992

    BA, Business Administration

    Baylor University

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    USAA
    Addison, TX and 1 other location(s)
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