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    Shelby Bower

    Oak Park, Illinois

    Service Design Lead

    Morningstar

    Specialties

    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    Morningstar logo

    May 2018 – Present

    Service Design Lead

    Morningstar
    Slalom, LLC logo

    Aug 2016 – Apr 2018

    Design Consultant

    Slalom, LLC
    American Medical Association logo

    May 2015 – Jul 2016

    Director of UX

    American Medical Association
    Gogo logo

    Nov 2012 – Nov 2014

    UX Designer/UX Manager

    Gogo
    Avanade, Inc logo

    Aug 2010 – Jul 2012

    Creative Lead

    Avanade, Inc
    A

    Aug 2007 – Aug 2010

    CTO (Business Designer)

    Arete Wealth Management
    Fannie Mae logo

    Oct 2001 – Mar 2004

    Comms Manager (UX Architect)

    Fannie Mae
    I

    Jul 2000 – Jul 2001

    Account & UX Designer

    Idev
    A

    1998 – 2000

    Product Manager (Content Strategist, UX Architect)

    Aboutcom
    C

    1995 – 1998

    Editorial Assistant/Webmaster (Content Strategist)

    Capitol Publications, Inc
    Where I've Studied

    1995

    BA, English

    George Washington University

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