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    Shawn McCaughan

    Camas, Washington

    Director Customer Success

    Eleven Software


    Business Intelligence & Analytics

    DevOps & Site Reliability

    IT Security

    Quality Assurance

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    Feb 2014 – Present

    Director Customer Success

    Eleven Software

    Jun 2012 – Jan 2014

    Business Development

    Echo Global Logistics

    Apr 2010 – Apr 2012

    Enrollment Center and Operations Management


    Dec 2009 – Apr 2010


    Dotster and KC Distance Learning

    Feb 2006 – Nov 2009

    Vice President, Technical Support and Hosted Operations

    Dotster Inc

    Jun 1999 – Jan 2006

    Senior Director WebTrends On Demand Hosted IT Operations

    Where I've Studied

    Robert Service High School

    Bachelors, Business Administration

    University - Harding University

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    People I've Worked With

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    Eleven Software

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