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    Shauna Courtney

    Portland, Oregon

    IT Project Manager/Infrastructure Systems Analyst/Test Lead

    Data Center Resiliency

    Specialties

    Business Intelligence & Analytics

    Database Administration

    DevOps & Site Reliability

    Hardware Development

    IT Consulting

    IT Security

    Software Development

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Where I've Worked
    C

    Jan 2002 – Jan 2003

    Sr. Business Systems Analyst

    Clark County Center for Enterprise Information Technology
    A

    Jan 2001 – Jan 2002

    Sr. Software Quality Assurance Analyst

    ARCLIGHT SYSTEMS LLC
    S

    Jan 2000 – Jan 2001

    Technical Support Manager/Help Desk Manager

    SPHERION TECHNOLOGY Workforce Architects
    R

    Jan 1998 – Jan 2000

    Technology Administrator / Software Trainer

    REALTY EXECUTIVES OF NEVADA
    R

    Jan 1996 – Jan 1998

    Asst. Director of Information Technologies / Software Trainer

    REPUBLIC MORTGAGE CORP
    C

    Jan 1992 – Jan 1996

    Technical Support Manager / Software Designer

    CONTOUR SOFTWARE, INC
    D

    Mar 2018 – Present

    IT Project Manager/Infrastructure Systems Analyst/Test Lead

    Data Center Resiliency

    Jun 2016 – Mar 2018

    Infrastructure Systems Analyst

    Daimler Trucks North America
    P

    Jun 2015 – Feb 2016

    Technical Business Analyst III- Enterprise Architecture Modeling

    Portland General Electric (ieSolutions)
    P

    Feb 2016 – Jun 2016

    Business Systems Analyst III - Team Gutenberg

    Portland General Electric (ieSolutions)
    P

    Apr 2014 – Jun 2015

    Sr. Business Systems Analyst/Project Manager - Operations & Data Management

    Port of Portland
    O

    Jun 2010 – Jul 2011

    Oregon eCourt Quality Manager - Executive Analyst

    Oregon Judicial Department
    P

    Jul 2011 – Oct 2013

    Technical Business Analyst III- (Operations Data Center)

    Portland General Electric (ieSolutions)
    C

    Mar 2008 – Jun 2010

    Project Lead/ Configuration & Release-/ Systems Administrator

    Clark County Recorders Office
    C

    Oct 2013 – Apr 2014

    Systems Analyst/Test Lead

    CAESAR Entertainment LLC

    Jan 2003 – Dec 2004

    Business Consulting Analyst/Project Lead

    HSBC Credit Card Services
    C

    Dec 2004 – May 2006

    Sr. Business System Analyst - Community of Interest Solutions Team

    Clark County Development & Environmental Management
    C

    May 2006 – Mar 2008

    Infrastructure Project Manager/ Systems Administrator

    Clark County Center for Enterprise Information Technology
    Where I've Studied

    2013

    Masters, Enterprise Architecture/Database Tech

    Regis University

    2007

    BS, Management of Info Systems

    Excelsior College

    Associates

    Community College of Southern Nevada

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    Data Center Resiliency

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