Sharon Mason

Burbank, California

Facilitations Manager, Corporate Finance, Verizon Communications

Experience at:
Verizon Communications

I’m interested in mentoring people from:

    Sharon Mason

    Ask Me About

    Coaching & Development
    Where I've Worked
    Verizon Communications logo

    Jul 2017 – Dec 2018

    Facilitations Manager, Corporate Finance

    Verizon Communications
    Verizon Communications logo

    May 2015 – Jul 2017

    Manager, Project Management Organization (PMO)

    Verizon Communications
    Verizon Communications logo

    Jan 2009 – May 2015

    Manager, Call Center Support / Training

    Verizon Communications
    Verizon Communications logo

    Jan 2003 – Dec 2008

    Team Leader, Consumer Sales and Service

    Verizon Communications
    Where I've Studied

    In Progress

    MBA, Business

    Strayer University

    2015

    BS, Organizational Leadership

    Duquesne University

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Collaborator, contributor, communicator, cultural change navigator.

    Customer service professional offering diverse and comprehensive experience in call center operations, workforce performance, and quality customer service delivery. A pragmatic planner by design; effective trainer, mentor, coach by nature.

    Specialties

    check markAdministrative & Office

    check markGeneral Manager/Location Manager

    check markOperations Management

    check markProcess Management

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