Sharon Mason

Burbank, California

Facilitations Manager, Corporate Finance, Verizon Communications

Experience at:
Verizon Communications

I’m interested in mentoring people from:

    Ask Me About

    Coaching & Development
    Where I've Worked

    Jul 2017 – Dec 2018

    Facilitations Manager, Corporate Finance

    Verizon Communications

    May 2015 – Jul 2017

    Manager, Project Management Organization (PMO)

    Verizon Communications

    Jan 2009 – May 2015

    Manager, Call Center Support / Training

    Verizon Communications

    Jan 2003 – Dec 2008

    Team Leader, Consumer Sales and Service

    Verizon Communications
    Where I've Studied

    In Progress

    MBA, Business

    Strayer University


    BS, Organizational Leadership

    Duquesne University

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Collaborator, contributor, communicator, cultural change navigator.

    Customer service professional offering diverse and comprehensive experience in call center operations, workforce performance, and quality customer service delivery. A pragmatic planner by design; effective trainer, mentor, coach by nature.


    Administrative & Office

    General Manager/Location Manager

    Operations Management

    Process Management

    Ask Me for a Referral

    Verizon Communications
    Denver, CO and 9 other location(s)
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    In the Media

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