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    Shana Dumesnil

    Allen, Texas

    Director, Global Customer Order Management Functional Excellence/Strategy

    Cummins

    Specialties

    General Manager/Location Manager

    Process Management

    Supply Chain & Logistics

    Where I've Worked

    Oct 2014 – Present

    Director, Global Customer Order Management Functional Excellence/Strategy

    Cummins
    F

    Jan 2012 – Oct 2014

    Director, Global Supply Chain Applications & Order Management Customer Service

    Functional Excellence
    O

    Apr 2010 – Jan 2012

    Director, Global Order Management Customer Service Strategy & Improvements

    Overall Business Unit
    A

    Jan 2007 – Apr 2010

    Director

    Americas Order Management Customer Service

    Apr 2006 – Jan 2007

    Senior Operations Manager, Sales Operations & Sales Effectiveness

    Nortel Networks
    E

    Oct 2002 – Apr 2006

    Senior Operations Manager

    Enterprise Sales Administration
    V

    Apr 2000 – Oct 2002

    Senior Operations Manager

    Verizon Enterprise Sales
    S

    Dec 1998 – Apr 2000

    Sales Support Manager

    Sales Support Program Office
    S

    Oct 1997 – Dec 1998

    Senior Sales Support Analyst

    Sales Support Program Office
    P

    Jul 1996 – Oct 1997

    Senior Financial Analyst

    Product Training & Documentation

    Jun 1994 – Jun 1996

    Business Analyst, JC Penney Sales Team

    Haggar Clothing Company

    Apr 1993 – Jun 1994

    Business Analyst

    Fujitsu Network Transmission Systems, Inc

    Oct 1990 – Apr 1993

    Administrative Support

    Jan 2007 – Oct 2014

    Director, Customer Service Functional Excellence

    Cummins Power Generation
    Where I've Studied

    Bachelors, Marketing

    Lamar University

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