Sally Vallat

Phoenix, Arizona

Customer Experience Professional, In Transition

Experience at:
JDA Software, Inc

I’m interested in mentoring people from:

    Ask Me About

    Business Process
    Continuous Improvement
    Customer Insights
    Design Thinking
    Journey Mapping
    Net Promoter Score (NPS)
    Service Blueprinting
    Value Stream Mapping

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked
    I

    Mar 2019 – Present

    Customer Experience Professional

    In Transition

    Apr 2010 – Mar 2019

    Global Operations Director/Director, Customer Insights

    JDA Software, Inc

    May 2003 – Apr 2010

    Senior Support Manager

    JDA Software, Inc
    Where I've Studied

    In Progress

    Certificate, Design Thinking

    Cornell University

    2018

    Certificate, Customer Experience

    Arizona State University

    DESIGN THINKING | CUSTOMER SENTIMENT ANALYSIS | CONTINUOUS IMPROVEMENT | JOURNEY MAPPING

    CUSTOMERS! They drive how I think, work & design. Over the years I realized that successful companies had people who were tuned in to what the what their customers needed to achieve their objectives and deliver on the company promise.

    Ask Me for a Referral

    In Transition

    In the Media

    Social Media