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    Ronald Oakley

    Chico, California

    Major Incident Manager / Help Desk Analyst

    Tri Counties Bank

    Specialties

    Technology Management

    Technical Product Management

    System & Network Administration

    IT Security

    Technical Support

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    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked

    Nov 2018 – Present

    Major Incident Manager / Help Desk Analyst

    Tri Counties Bank

    Oct 2017 – Nov 2018

    Senior Customer Service Representative / Team Lead

    Jun 2017 – Oct 2017

    Customer Service Representative

    S

    Jan 2017 – Jun 2017

    Customer Service Representative

    Spherion
    S

    Jan 2016 – Dec 2016

    Airport Security Officer / Airport Operations CCTV Operator

    Securitas, Inc
    L

    2014 – 2016

    Signage Engineer/Network Administrator

    Let's Go Banners, Inc
    L

    Apr 2014 – Jul 2014

    Help Desk Level II Technician

    Let's Go Banners, Inc
    P

    2013 – 2014

    Technical Support Supervisor

    Pace Inc
    Where I've Studied

    2018

    Masters, Cyber Security Management

    Purdue University Global

    2014

    Bachelors, Information Technology

    Kaplan University

    1995

    General Education Diploma, Clerical Studies

    Job Corp

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    In the Media

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