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    Roberto Chow

    Lake Elsinore, California

    Product Support Engineer

    Teradata

    Specialties

    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    DevOps & Site Reliability

    Hardware Development

    IT Consulting

    IT Security

    Quality Assurance

    Software Development

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    Oct 2018 – Present

    Product Support Engineer

    Teradata

    May 2016 – Oct 2018

    Senior Customer Support Analyst

    Accela
    F

    Nov 2007 – Jan 2010

    Technical Analyst

    Frontrange Solutions
    B

    Dec 2006 – Jul 2007

    Senior Support Engineer

    Bycast Inc

    Apr 2005 – Nov 2006

    Technical Support Analyst

    Compuware Corporation

    Mar 2004 – Apr 2005

    Technical Support Analyst - Bilingual

    IBM Global Services
    H

    Mar 2001 – Nov 2003

    Quality Assurance Analyst

    Hummingbird Ltd
    H

    Jun 1998 – Mar 2001

    Technical Support Representative

    Hummingbird Ltd

    1998 – 2001

    Technical Support Specialist

    E

    Mar 2010 – Apr 2016

    Technical Support Engineer

    Embarcadero Technologies
    Where I've Studied

    Centennial College

    BS

    York University

    Associates

    Seneca College

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