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    Robert Azman

    Austin, Texas

    Founder, CXO

    Innovative CX Solutions, LLC

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked
    E

    Vice President, Operations-Outsourcing Solutions

    eFunds Corporation
    C

    Manager

    Customer Management Organization
    C

    Aug 2014 – Present

    Adjunct Professor

    Carlson School of Management, University of Minnesota
    A

    Jan 2014 – Present

    Chief Experience Officer

    Avtex Solutions, LLC

    2014 – Present

    Senior Lecturer and Adjunct Professor, Carlson School of Management

    University of Minnesota

    2015 – Present

    Senior Guest Lecturer - Executive Education Programs

    University of Minnesota
    I

    2018 – Present

    Founder, CXO

    Innovative CX Solutions, LLC
    C

    2016 – 2018

    Vice President, Traveler Experience Americas and Global

    Carlson Wagonlit Travel, The Carlson Companies

    Jan 2012 – Jan 2014

    SENIOR VICE PRESIDENT Customer Experience

    Thomson Reuters Corporation

    2013 – 2013

    Senior Vice President, Customer Experience, Corporate

    Jan 2009 – Jan 2012

    SENIOR VICE PRESIDENT Global Operations

    Thomson Reuters Corporation

    2009 – 2012

    Senior Vice President, Customer Experience, Legal

    Jan 2007 – Jan 2009

    VICE PRESIDENT

    Thomson Reuters Corporation

    2007 – 2009

    Vice President

    Jan 2003 – Jan 2007

    SENIOR VICE PRESIDENT, CUSTOMER CARE OPERATIONS

    Ceridian Corporation
    E

    Jan 2001 – Jan 2003

    VP Global Operations

    eFunds Corporation
    E

    Jan 2001 – Jan 2003

    VICE PRESIDENT, OPERATIONS

    eFunds Corporation
    E

    Jan 2001 – Dec 2001

    MANAGING DIRECTOR

    eFunds Corporation

    Jan 2000 – Dec 2000

    Director, Customer Care Operations

    Deluxe Corporation

    Jan 1994 – Jan 2000

    Manager

    Deluxe Corporation

    Jan 1986 – Jan 2000

    Manager

    Deluxe Corporation

    Jan 1994 – Dec 1994

    Manager

    Deluxe Corporation

    Jan 1991 – Jan 1994

    Manager, Division Sales & Marketing Administration

    Deluxe Corporation

    Jan 1987 – Jan 1991

    Director, Direct Marketing and Field Sales

    Deluxe Corporation

    Jan 1986 – Jan 1987

    National Accounts Manager

    Deluxe Corporation
    M

    Jan 1984 – Jan 1986

    Director, Retail Appliance Sales and Service Contracts

    Minnegasco, Inc
    B

    Jan 1980 – Jan 1984

    Manager

    Bachman's, Inc
    B

    Jan 1982 – Jan 1984

    Director, Store Operations

    Bachman's, Inc
    B

    Jan 1982 – Dec 1982

    Buyer

    Bachman's, Inc
    B

    Jan 1981 – Jan 1982

    District Manager

    Bachman's, Inc
    B

    Jan 1980 – Jan 1981

    Branch Manager

    Bachman's, Inc
    D

    Manager

    Division Sales & Marketing Administration
    Where I've Studied

    IE School of Business

    Tuck School of Business

    MBA

    University of St. Thomas

    BA

    University of St. Thomas

    Ask Me for a Referral

    Innovative CX Solutions, LLC

    In the Media

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