Ricci Smith

Columbia, Missouri

Team Leader Customer Engagement, American Fidelity-call Center

Experience at:
Lifeshare of Oklahoma-call Center

I’m interested in mentoring people from:

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked

    Nov 2016 – Present

    Customer Advocate

    American Fidelity-call Center

    Mar 2018 – Present

    Team Leader Customer Engagement

    American Fidelity-call Center

    Aug 2014 – Apr 2016

    Tissue Donor Screener

    Lifeshare of Oklahoma-call Center
    Where I've Studied

    In Progress

    BA, Business Administration

    Columbia College

    American Fidelity

    Leader, mentor, coach with growth mindset looking to bring colleagues to their full performance potential.


    Administrative & Office

    General Manager/Location Manager

    Operations Management

    Quality Management

    Process Management

    Ask Me for a Referral

    American Fidelity-call Center

    In the Media

    Social Media