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    Ricardo Ortiz

    Miami, Florida

    Lead Help Desk Specialist

    Rappahannock Goodwill Industries


    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    DevOps & Site Reliability

    Hardware Development

    IT Consulting

    IT Security

    Quality Assurance

    Software Development

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked

    Jul 2018 – May 2019

    Lead Help Desk Specialist

    Rappahannock Goodwill Industries

    Nov 2015 – Jul 2018

    Resource Specialist Help Desk - Center Guide

    Virginia Work Force Center

    Jan 2001 – May 2015

    Professor Information Technology

    Huertas College

    Jan 1996 – Jan 2001

    Professor of Computer Science

    Instituto de Banca

    Jan 1994 – Jan 1997

    Computer Administrator

    Where I've Studied

    Associates, Computer Science

    Percy Business College

    Bachelors, Business Administration

    Columbia College, Centro Universitario

    Ask Me for a Referral

    Rappahannock Goodwill Industries

    In the Media

    Social Media