Ralph Blood

Herriman, Utah

SENIOR DIRECTOR, Customer Success Operations, Services and Support organization

Experience at:
, Global Technical Services, Worldwide Support Services

I’m interested in mentoring people from:

    Where I've Worked
    S

    Feb 2015 – Present

    SENIOR DIRECTOR, Customer Success Operations

    Services and Support organization

    Aug 2013 – Feb 2015

    DIRECTOR, Enterprise Support Business Operations

    Dec 2012 – Aug 2013

    SENIOR MANGER, Customer Engineering & Support

    Jun 2010 – Dec 2012

    DIRECTOR, Services Product Management & Operations

    G

    Nov 2006 – Jul 2010

    SENIOR MANGER, Global Services Operations

    Global Technical Services
    W

    2002 – 2004

    Consulting Technical Account Manager

    Worldwide Support Services
    W

    1997 – 2002

    Global Resolution Engineer

    Worldwide Support Services
    Where I've Studied

    2011

    Certified Knowledge Management Foundations

    Help Desk Institute

    2003

    Bachelors, Information Technology

    University of Phoenix

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Customer Success Operations Leader at Symantec

    Successful Customer Success Operations Leader with expertise in applying people, process, and technology solutions to maximize individual, team, and organizational performance. I excel at driving company vision and executing on strategic priorities.

    Specialties

    Technology Management

    Ask Me for a Referral

    Services and Support organization

    In the Media

    Social Media