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    Patrick Hurley

    Highland Falls, New York

    Senior Technical Analyst, Major Incident / Problem Management

    Bed Bath & Beyond

    Specialties

    Business Intelligence & Analytics

    DevOps & Site Reliability

    Hardware Development

    IT Consulting

    IT Security

    Quality Assurance

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    2019 – 2020

    Senior Technical Analyst, Major Incident / Problem Management

    Bed Bath & Beyond

    2012 – 2019

    Enterprise Support Center Product Manager

    2001 – 2012

    Corporate Help Desk / Call Center Supervisor

    1997 – 2001

    Corporate Help Desk / Call Center Analyst

    Where I've Studied

    In Progress

    BS, (BS), Business Administration / Management Information Systems

    Marist College

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