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    Ousmane Mbacke

    Union, New Jersey

    Director of Service Delivery Management

    American Express

    Specialties

    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    American Express logo

    2009 – Present

    Director of Service Delivery Management

    American Express
    Fedex logo

    Jun 1992 – Present

    Sr. Technical System Specialist

    Fedex
    American Express logo

    2006 – 2009

    Team leader - Executive Support

    American Express
    Ibm logo

    May 2002 – Mar 2006

    Executive IT

    Ibm
    Ibm logo

    2002 – 2006

    Advisory IT Specialist

    Ibm
    American Express logo

    Jul 2000 – May 2002

    Director Service Delivery Management

    American Express
    Where I've Studied

    2010

    Masters, Management and Leadership

    Dowling College

    2008

    Bachelors, Information System

    Rutgers Unitiversity & New Jersey Institute of Technology

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