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    Nilofer Ahmad

    Houston, Texas

    Director of Operations

    The Travelers Companies, Inc

    2VP Claim Customer Services

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    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked

    Jan 2013 – Present

    Director of Operations

    The Travelers Companies, Inc

    Jun 2011 – Mar 2013

    Director of Process Excellence

    The Travelers Companies, Inc

    Feb 2010 – Jun 2011

    Director of Underwriting Operations

    The Travelers Companies, Inc

    Jan 2007 – Feb 2010

    Sales Manager

    The Travelers Companies, Inc

    Jun 2006 – Dec 2006

    Branch Sales Manager

    Amica Mutual Insurance Company

    Sep 2005 – Jun 2006

    Assistant Branch Sales Manager

    Amica Mutual Insurance Company

    Sep 2004 – Sep 2005

    Sales Supervisor

    Amica Mutual Insurance Company

    Jun 2001 – Sep 2004

    Account Manager to Senior Account Manager

    Amica Mutual Insurance Company
    Where I've Studied

    2002

    Certificate, CPCU

    2001

    Bachelors, Human Resources and Organizational Behavior

    Ithaca College

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