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    Miguel Arevalo

    Crystal Lake, Illinois

    ITSM Analyst, Knowledge & Process Manager

    Reynolds Leveraged Services (LS)

    Specialties

    Administrative & Office

    Environmental Health & Safety

    General Manager/Location Manager

    Operations Management

    Plant & Facilities Management

    Procurement

    Process Management

    Quality Management

    Supply Chain & Logistics

    Government & Military

    Where I've Worked
    R

    Mar 2019 – Present

    ITSM Analyst, Knowledge & Process Manager

    Reynolds Leveraged Services (LS)

    Aug 2018 – Mar 2019

    ITIL Process Manager

    Relativity Technologies

    Mar 2009 – Aug 2018

    ITSM Analyst, Service Transition

    Gogo Inc
    A

    Apr 2008 – Mar 2009

    Change Manager, IT Production Support

    Aircell LLC
    G

    Jun 2005 – Apr 2008

    Sr. Operations Manager

    GXS

    May 1999 – Jun 2005

    Sr. Operations Manager, Messaging Technology Production Support

    Ibm

    Jul 1997 – May 1999

    GLOBAL BUSINESS SERVICES - Sr. Technical Analyst

    Ibm

    Apr 1995 – Jul 1997

    Technical Analyst, EDI Technical Support Service Desk Team Lead

    Ibm

    Apr 1995 – Jun 1996

    Consultant - Strategic Consulting Field Operations

    Ctg

    Jun 1994 – Apr 1995

    Logistics Financial Analyst

    Hub Group
    Where I've Studied

    1994

    Bachelors, Business Operations Management

    DEVRY UNIVERSITY, College of Business & Management, Addison

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    Reynolds Leveraged Services (LS)

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