Miguel Arevalo

Crystal Lake, Illinois

ITSM Analyst, Knowledge & Process Manager , Reynolds Leveraged Services (LS)

Experience at:
Relativity Technologies, Gogo Inc, Aircell LLC

I’m interested in mentoring people from:

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    People I've Reported To

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    Where I've Worked

    Aug 2018 – Mar 2019

    ITIL Process Manager

    Relativity Technologies

    Mar 2009 – Aug 2018

    ITSM Analyst, Service Transition

    Gogo Inc

    Apr 2008 – Mar 2009

    Change Manager, IT Production Support

    Aircell LLC

    Jun 2005 – Apr 2008

    Sr. Operations Manager


    May 1999 – Jun 2005

    Sr. Operations Manager, Messaging Technology Production Support


    Jul 1997 – May 1999

    GLOBAL BUSINESS SERVICES - Sr. Technical Analyst


    Apr 1995 – Jul 1997

    Technical Analyst, EDI Technical Support Service Desk Team Lead


    Apr 1995 – Jun 1996

    Consultant - Strategic Consulting Field Operations


    Jun 1994 – Apr 1995

    Logistics Financial Analyst

    Hub Group

    Mar 2019 – Present

    ITSM Analyst, Knowledge & Process Manager

    Reynolds Leveraged Services (LS)
    Where I've Studied


    Bachelors, Business Operations Management

    DEVRY UNIVERSITY, College of Business & Management, Addison

    Ask Me for a Referral

    Reynolds Leveraged Services (LS)

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