MICHAEL STEPHENS

Fort Lauderdale, Florida

Director of Global Customer Performance Center, Panasonic Avionics

Experience at:
Global Eagle, Emerging Markets Communications, MTN Satellite Communications

I’m interested in mentoring people from:

    Ask Me About

    ACD/IVR Optimization
    Business Analytics
    Chatbots
    Creating High Performing Teams
    Satellite Telecommunications
    Tools Implementation
    Where I've Worked

    Jul 2017 – Present

    Director of Global Customer Performance Center

    Panasonic Avionics

    Sep 2017 – Jun 2018

    Director of Network Operations

    Global Eagle
    E

    Oct 2015 – Aug 2017

    Manager of Global Service Assurance EMEAA

    Emerging Markets Communications
    M

    Feb 2015 – Oct 2015

    Operations Business Intelligence Coordinator

    MTN Satellite Communications
    M

    Aug 2009 – Feb 2015

    NOC Senior Supervisor

    MTN Satellite Communications
    Where I've Studied

    2001

    H.S. Diploma

    Viewmont High School

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Specialties

    Business Intelligence & Analytics

    Quality Assurance

    System & Network Administration

    Technology Management

    Technical Support

    Ask Me for a Referral

    Panasonic Avionics
    Denver, CO and 7 other location(s)
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