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    Michael Smith

    Washington, Washington DC

    NICE Engineer

    Wells Fargo/APEX

    Specialties

    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    IT Consulting

    Software Development

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Where I've Worked
    W

    May 2018 – Present

    NICE Engineer

    Wells Fargo/APEX
    U

    Oct 2016 – May 2018

    Optum Tech, Remote

    United Health Group/Optum Tech

    Mar 2015 – Oct 2016

    NICE Call Implementation Recording Engineer

    Sitel Corp
    W

    Aug 2013 – Mar 2015

    NICE Call Recording Engineer

    Washington D.C. Metro Transit Authority/22nd Staffing

    Oct 2010 – Aug 2013

    NICE Call Recording Implementation Engineer

    JP Morgan Chase
    R

    May 2006 – Oct 2010

    Senior Network Engineer

    Resource Management Systems, Inc

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Studied

    Ask Me for a Referral

    Wells Fargo/APEX

    In the Media

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