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    Michael McAndrews

    Woodbridge, Virginia

    Senior Information System Analyst, Information Technology Division

    Federal Reserve Board of Governors

    Successful Goal Oriented IT Leader

    Seasoned professional with extensive experience in information technology. Adept at motivating, guiding, and leading high-caliber teams toward a common goal. Skilled in building positive work relationships with clients and professionals of all levels

    Specialties

    Quality Assurance

    Technology Management

    Technical Support

    System & Network Administration

    Ask Me About

    Cost Reduction
    Operations Management
    Personnel Development
    Personnel Management
    Process Improvement
    Project Governance
    System Deployment
    Technical Support
    Where I've Worked

    2010 – 2011

    Service Desk Manager, Banking Supervision & Regulation (BSR)

    Federal Reserve Board of Governors

    2004 – 2009

    Site Manager - World Bank Site

    CIBER, Inc

    2005 – 2009

    Network Operations Center (NOC) Site Manager - World Bank Site

    CIBER, Inc
    A

    Team Lead, Help Desk Tier 2 Group

    American Mgt Systems
    M

    Support Specialist, Work Station Field Support Group

    McDonald Investments, Key Corp
    K

    Team Lead, Help Desk, Advanced Tech Support Team

    KEY Corp

    2012 – Present

    Senior Information System Analyst, Information Technology Division

    Federal Reserve Board of Governors

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Studied

    In the Media

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