Michael Kovalchin

Akron, Ohio

Sr. Operations Manager, S&P Data, LLC

Experience at:
Epiphany Management Group, LLC, PlusOne Communications, LLC, self-employed

I’m interested in mentoring people from:

    Where I've Worked
    E

    Oct 2017 – Feb 2018

    Epiphany Service Operations Call Center Director

    Epiphany Management Group, LLC
    P

    Oct 2016 – Sep 2017

    Call Center Business Manager & Software Reseller

    PlusOne Communications, LLC
    S

    Oct 2014 – Sep 2017

    Independent Consultant

    self-employed
    P

    Jan 2016 – Jul 2016

    Sr. Operations Lead - Regional Manager of North America, FordPas

    Percepta, LLC
    P

    Jan 2016 – Jul 2016

    Sr. Operations Lead - Regional Call Center Manager

    Percepta, LLC

    Aug 2015 – Jan 2016

    Call Center Sales Manager of Technical Support Services (Project

    UEI

    Aug 2015 – Jan 2016

    Call Center Sales Manager of Technical Support Services

    Universal Electronics, Inc
    G

    May 2012 – Dec 2014

    Director of Customer Service & Business Development

    Guidepoint Consulting Services
    S

    May 2012 – Dec 2014

    Director of Customer Service & Business Development

    Suarez Corporation Industries
    I

    Apr 2009 – May 2012

    Call Center Manager

    Intralot, Inc. (USA)
    I

    Apr 2009 – May 2012

    Call Center Manager

    Intralot, Inc

    Aug 2003 – Feb 2009

    AmTrust Bank
    A

    Aug 2003 – Feb 2009

    Consumer Banking Operations & Customer Service Manager

    AmTrust Bank/Ohio Savings Bank

    Jan 2008 – Jan 2009

    Consumer Banking Operations Manager

    Jan 2003 – Jan 2008

    Customer Service Sales Manager

    I

    Jan 2003 – Apr 2003

    Operations Consultant

    Innosource, Inc
    S

    Feb 1998 – Oct 2002

    Sento Inc & TOS, in NC

    Jan 1999 – Jan 2002

    Senior Account Manager

    Jan 1998 – Jan 1999

    Call Center Manager

    Mar 1991 – Feb 1998

    Production & Service Manager

    Universal Electronics, Inc
    S

    Feb 2019 – Sep 2019

    Sr. Operations Manager

    S&P Data, LLC
    Where I've Studied

    Associates, Applied Science

    The University of Akron

    BS, Electronic Technology

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Call Center Executive looking for new opportunity and available immediately!

    Specialties

    Administrative & Office

    Environmental Health & Safety

    General Manager/Location Manager

    Operations Management

    Plant & Facilities Management

    Procurement

    Process Management

    Quality Management

    Supply Chain & Logistics

    Government & Military

    Ask Me for a Referral

    S&P Data, LLC

    In the Media

    Social Media