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    Michael Howard

    Sugar Land, Texas

    Director, Customer Solutions & Portfolio Management

    Ericsson

    Specialties

    Administrative & Office

    Environmental Health & Safety

    General Manager/Location Manager

    Operations Management

    Plant & Facilities Management

    Procurement

    Process Management

    Quality Management

    Supply Chain & Logistics

    Government & Military

    Where I've Worked

    Dec 2012 – Present

    Director, Customer Solutions & Portfolio Management

    Ericsson

    Aug 2010 – Dec 2012

    Head of Managed Operations

    Ericsson

    Aug 2007 – Aug 2010

    Director, Customer Service & Delivery

    Ericsson

    Nov 2001 – Aug 2007

    Director, Access & Backhaul Operations

    Sprint

    Feb 1998 – Aug 2001

    Director, Sales Support

    Sprint

    Mar 1992 – Feb 1998

    Branch Customer Support Manager

    Sprint

    Jun 1989 – Mar 1992

    Technical Account Consultant

    Sprint

    2019 – 2019

    Program Management Lead

    Charter Communications

    2007 – 2010

    Director, Customer Service & Delivery

    1998 – 2001

    Director, Sales Support

    1992 – 1998

    Branch Customer Sales Support Manager

    1989 – 1992

    Technical Account Consultant

    Where I've Studied

    Bachelors, Electronics & Technology

    Baker University

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    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

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    In the Media

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