Michael Hanson

New Port Richey, Florida

IT Director / IT Service & Support Operations, UnitedHealth Group

Experience at:
UnitedHealth Group, The Travelers Companies, Inc, Home Shopping Network

I’m interested in mentoring people from:

    Michael Hanson

    Ask Me About

    Asset Management
    Business Continuation
    Change Management
    Hardware/Software Implementation
    Incident Management
    IT Operations Management
    IT Service Management
    IT Support/Service Desk/2nd Level
    Problem Management
    Process Improvement/Six Sigma
    Where I've Worked

    Mar 1994 – Jan 2020

    IT Director / IT Service & Support Operations

    UnitedHealth Group

    Sep 1988 – Mar 1994

    Business Analyst

    The Travelers Companies, Inc

    Jun 1984 – Sep 1988

    Call Center Supervisor

    Home Shopping Network
    Where I've Studied

    BS, Business / Technology

    University of Phoenix

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    IT Director - 20+ years success leading innovative strategies for technology service and support ops

    I am a goal-oriented individual with repeated success guiding global business strategy with established and emerging technologies to achieve maximum operational impacts with minimum resource expenditures.


    Business Intelligence & Analytics

    IT Consulting

    Quality Assurance

    Technical Product Management

    Technology Management

    Technical Support

    In the Media

    Social Media