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    Mel Gower

    Apex, North Carolina

    Director, Technical Assistance Center (TAC)



    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    Bandwidth logo

    Sep 2015 – Jul 2020

    Director, Technical Assistance Center (TAC)


    Nov 2012 – Sep 2015

    Network Operations Manager

    Bb&t Bank

    Oct 2011 – Nov 2012

    IT Solutions Architect

    Cisco Systems logo

    Sep 2008 – Oct 2011

    Network Consulting Engineer

    Cisco Systems
    Cisco Systems logo

    Aug 2002 – Sep 2008

    Customer Support Engineer- High Touch Technical Support, TAC

    Cisco Systems
    Where I've Studied

    In Progress

    BS, Business Management

    North Carolina State University

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