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    Manish Gupta

    Draper, Utah

    Global Technical Support Manager, IT Operations

    Genesys

    Specialties

    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    Genesys logo

    May 2018 – Present

    Global Technical Support Manager, IT Operations

    Genesys
    Fidelity Investments logo

    Oct 2015 – Mar 2018

    Vice President Support, IT Operations

    Fidelity Investments
    Charles Schwab logo

    Sep 2014 – Oct 2015

    Vice President Support, Asset Management Technology

    Charles Schwab
    R

    Jan 2014 – Sep 2014

    Vice President Production Support, IT Operations

    Royal Bank of Scotland
    Goldman Sachs logo

    Nov 2004 – Jan 2014

    Global Production Manager, Private Wealth Technology

    Goldman Sachs
    N

    Aug 1992 – Nov 2004

    Senior Program Consultant

    NIIT Technologies Inc
    Where I've Studied

    In Progress

    Masters, Computer Applications

    Thapar Institute of Engineering

    2018

    BS, Service Management Foundation

    Himachal Pradesh University

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