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    Maggie Ozan Rafferty

    Quincy, Illinois

    National Baldrige Examiner

    Specialties

    Healthcare Management

    Nursing

    Allied Health Professionals

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked
    U

    2013 – Present

    Adjunct Professor

    University of St. Francis
    U

    2016 – Present

    Adjunct Associate Professor

    University of Nevada Las Vegas
    C

    2017 – Present

    Adjunct/Dissertation Committee Member

    Central Michigan University
    C

    2019 – Present

    Adjunct Faculty

    Central Michigan University
    I

    2018 – Present

    Examiner

    Illinois Performance Excellence (ILPEX - State Baldrige)

    2019 – Present

    National Baldrige Examiner

    D

    2013 – 2018

    Chief Experience Officer

    Dignity Health, St. Rose Dominican Hospitals
    O

    2005 – 2013

    Managing Director

    OzanPartners, LLC

    2010 – 2012

    Vice President/Director of Operations, School of Nursing

    Rasmussen College
    T

    2007 – 2010

    Global Practice Leader, Healthcare

    The Gallup Organization

    2004 – 2005

    Coach/Seminar Facilitator

    Huron Group
    S

    1997 – 2004

    Vice President, Patient Care Services and Chief Nursing Officer

    Silver Cross Hospital

    1993 – 1997

    National Director, Patient Care Services

    Aramark
    I

    1986 – 1993

    Product Line Manager, Manager-Neurology Services and Team Supervisor

    Ingalls Health System
    B

    2018 – Present

    System Chief Experience Officer

    Blessing Corporate Services
    Where I've Studied

    In Progress

    Associates, R.N

    South Suburban College

    2016

    Villanova University

    2013

    Doctorate, Health Administration

    Central Michigan University

    2007

    Certificate

    DePaul University

    2003

    Masters, Business Administration

    University of Chicago

    1990

    Masters, Health Administration

    Governors State University

    1987

    Bachelors, Administration

    Governors State University

    Ask Me for a Referral

    In the Media

    Social Media