Glassboro, New Jersey
Mar 2021 – Present
Director, BPO Services
Jan 2012 – Present
Executive Vice President, Contact Center Services
Apr 2018 – Oct 2020
Senior Site Director
Oct 2017 – Mar 2018
Managing Director
Jan 2017 – Oct 2017
Senior Manager
Jan 2011 – Dec 2011
Senior Vice President, Call Center Services
Jan 2003 – Dec 2010
Vice President, Call Centers Services/Customer Care
Jun 2001 – Dec 2002
Director of Customer Care
Dec 1999 – May 2001
Inside Sales Manager, Professional Services
Jul 1999 – Dec 1999
National Sales Director
Apr 1998 – Jul 1999
Hewlett Packard Sales Director
Jul 1995 – Mar 1998
Sr OB SM; IB SM
Jan 1993 – Dec 1996
Sales and Marketing Consultant
Jul 1986 – Jan 1993
Marketing Director
BA, Business Administration
SIOUX FALLS COLLEGE
Six Sigma Green Belt Certification
Villanova University
Certification & Karrass Negotiation Training
ROWAN COLLEGE
Specialties