Leonardo Martinez

Tampa, Florida

Service Delivery Manager, Compucom

Experience at:
Independent Consultant, Pearson, Pearson PLC

I’m interested in mentoring people from:

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    People I've Reported To

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    Where I've Worked

    Jan 2019 – Present

    Service Delivery Manager


    Oct 2016 – 2018

    Customer Contact Center Consultant

    Independent Consultant

    Mar 2015 – Jul 2016

    Director Service Partnerships and Channel Strategy


    Jan 2014 – Mar 2015

    Director SAAS Technology Customer Support

    Pearson PLC

    May 2013 – Jan 2014

    Director Center of Excellence


    Jan 2011 – Jul 2013

    Director (VP), Customer Shared Services Operations UK, Spain & Portugal

    Pearson Plc

    Jul 2009 – Jan 2011

    Director, International Customer Service US, Spain & Portugal

    Pearson Plc

    Sep 2006 – Jul 2009

    Director of International Customer Service


    Mar 1999 – Sep 2006

    Manager, International Customer Service

    Where I've Studied


    Bachelors, International Business

    Ramapo College of New Jersey

    Ask Me for a Referral

    Chicago, IL and 2 other location(s)
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