Leonardo Martinez

Tampa, Florida

Customer Service Delivery Executive, Compucom

Experience at:
Compucom, Cobbler-Union, Pearson

I’m interested in mentoring people from:

    Leonardo Martinez
    Where I've Worked

    Jan 2020 – Present

    Customer Service Delivery Executive

    Compucom

    Jan 2019 – Jan 2020

    Service Delivery Manager

    Compucom
    C

    Feb 2018 – Sep 2018

    Contact Center Strategist

    Cobbler-Union

    Mar 2015 – Jul 2017

    Director Strategic Partnerships & Channel Strategy

    Pearson

    Feb 2014 – Mar 2015

    Director SAAS Tech Support

    Pearson

    Jan 2014 – Mar 2015

    Director SAAS Technology Customer Support

    Pearson PLC

    May 2013 – Jan 2014

    Director Center of Excellence

    Pearson

    Jan 2011 – Jul 2013

    Director (VP), Customer Shared Services Operations UK, Spain & Portugal

    Pearson Plc

    Jul 2009 – Jan 2011

    Director, International Customer Service US, Spain & Portugal

    Pearson Plc

    Sep 2006 – Jul 2009

    Director of International Customer Service

    Pearson

    Mar 1999 – Sep 2006

    Manager, International Customer Service

    Pearson

    Mar 1999 – Mar 1999

    Manager

    Pearson
    Where I've Studied

    1993

    Bachelors, International Business

    Ramapo College of New Jersey

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Specialties

    General Manager/Location Manager

    Operations Management

    Process Management

    Quality Management

    Supply Chain & Logistics

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