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    Laurie Goldman

    Waconia, Minnesota

    Director

    Elkay Manufacturing

    Specialties

    Account Management

    Business Development

    Sales

    Sales Management & Operations

    Ask Me About

    Building awesome contact centers
    Driving a customer experience mindset
    Process improvement
    Team Building
    Where I've Worked

    Jan 2014 – Present

    Director

    Elkay Manufacturing

    Oct 2001 – Present

    food prep tables, faucets and drinking fountains

    Elkay Manufacturing

    Jan 2010 – Jan 2014

    Director

    Elkay Manufacturing

    Jul 2008 – Jan 2010

    Director, One

    Elkay Manufacturing

    Oct 2001 – Jan 2010

    Director of Customer Care

    Elkay Manufacturing
    E

    Jan 1999 – Oct 2001

    Strategic Project Manager/Customer Care Manager

    Eschelon Telecom, Inc
    E

    Jan 1989 – Jan 1999

    Service & Customer Support Manager

    Eschelon Telecom, Inc
    E

    Jan 1985 – Jan 1989

    Operations Coordinator

    Eschelon Telecom, Inc
    Where I've Studied

    2016

    Masters, Track-Customer Experience Management Certified

    Keller Graduate School of Management

    1985

    Business Administration

    Mankato State University

    Bachelors, Organizational Communications

    Metropolitan State University

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

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