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    Lance Gruner

    Nashville, Tennessee

    Executive Vice President, Global Customer Care

    Mastercard

    Specialties

    General Manager/Location Manager

    Operations Management

    Quality Management

    Administrative & Office

    Where I've Worked

    Jul 2014 – Present

    Executive Vice President, Global Customer Care

    Mastercard
    G

    1993 – 1998

    Senior Vice President, COO, Board Member

    Global Resources, Inc

    1998 – 2000

    Vice President Operations and Network Management

    American Express Company
    R

    1985 – 1993

    Vice President Customer Care Operations

    Richfield Hotel Management

    2009 – 2014

    Global Head, Professional Services and GM Travel Ventures

    Western Union

    2000 – 2003

    Vice President Global Operations

    Travelport / Galileo International
    R

    1985 – 1993

    Vice President, Luxury Hotel Operations

    Richfield Hotel Management
    S

    2003 – 2009

    President, Chief Operating Officer, Management Committee

    Southfork Management Company
    Where I've Studied

    Masters, Strategic Management

    Purdue University

    Bachelors, Finance

    Purdue University

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