Austin, Texas
Specialties
Feb 2019 – Present
Austin, USA - Founder, Consultant
Aug 2019 – Dec 2019
Customer Service Project Manager
Apr 2014 – Dec 2018
Customer Service Manager
Oct 2011 – Mar 2014
Customer Service Representative
Feb 2006 – Oct 2011
Corporate Travel Operations Manager
In Progress
PhD, Psychology and Pedagogics
St. Petersburg State University
2015
Certificate, Contact Center Management
Paramount College
2004
MS, Psychology
Certificate, Business